+1 (868) 730-9322Request a consultation

Services

Serlink delivers two closely related service lines: ERPNext business management solutions and the IT infrastructure that supports them. Engage us for either, or both.

Speak to Serlink directly+1 (868) 730-9322[email protected]
Business Management Solutions

ERPNext

Plan, deploy and run ERPNext as the system of record for accounting, inventory, sales, purchasing and HR, configured around how your business actually operates.

Discuss ERPNext
ERPNext services
ServiceWhat is included
ImplementationRequirements review, rollout planning, data migration from spreadsheets or legacy systems, and go-live support.
ConfigurationCompany structure, chart of accounts, taxes, item masters, workflows, user roles and permissions.
Server SetupSelf-hosted or cloud deployment, including SSL, backups, updates and access control.
TrainingRole-based sessions for administrators, accounts, sales and warehouse staff, with reference material.
CustomisationCustom fields, print formats, reports, dashboards and integrations with the systems you already use.
SupportOngoing help desk, troubleshooting, version upgrades and system health checks after go-live.
Servers, Networks and Support

IT Infrastructure

Design, install and maintain the servers and networks your staff and business systems depend on every day.

Discuss IT Infrastructure
IT Infrastructure services
ServiceWhat is included
Server InfrastructureSelection, installation and configuration of on-premise and cloud servers for business applications and file storage.
NetworkingStructured office networks, routing, firewalls, switching, Wi-Fi coverage and secure remote access.
DeploymentWorkstation, device and software rollout with documented configurations.
MaintenanceScheduled patching, backup verification, capacity checks and hardware lifecycle planning.
SupportOn-site and remote support to resolve issues quickly and keep operations running.
How it fits together

One environment, one accountable team

ERPNext is only as reliable as the network and server underneath it. We design and support every layer, so issues are resolved without finger-pointing between vendors.

Typical client environment, designed, deployed and supported by Serlink
Users
Head officeAccounts, sales, warehouse
Branch and remoteSecure VPN access
Network
Firewall and routingPerimeter security
Switching and Wi-FiStructured office LAN
Systems
ERPNextAccounting, stock, sales, HR
BackupScheduled, off-site copy
Engagement options

How clients work with us

Choose the arrangement that fits your stage. Many clients start with a project and move to ongoing support after go-live.

  • Project implementation

    Suited to
    New ERPNext rollouts, office network builds and server installations.
    Scope and terms
    Fixed scope and timeline agreed in writing before work begins.

  • Ongoing support

    Suited to
    Businesses that want a dependable IT and ERP contact after go-live.
    Scope and terms
    Scheduled maintenance, updates and priority help desk access.

  • On-request assistance

    Suited to
    Specific fixes, additions, reports or one-off configuration changes.
    Scope and terms
    Scoped and quoted per request.

Discuss your requirements with Serlink

Tell us about your business, your current systems and what needs to change. We will recommend a practical next step.

Request a consultation